We discovered several shortcomings of our current timesheet solution for Annualised Salary. These were poor UX, slow third-party development, and high risk dependencies with other Sage systems.
To overcome these gaps the business decided that it was better to design and build timesheets in-house on Sage ESS.
I conducted stakeholder and user contextual interviews to understand the pain points of our current solution. From my findings I constructed a couple of personas.
I then facilitated a user story mapping workshop to strategise our development and come up with our MVP. A competitive analysis was then done to see how others had solved the problem.
With our MVP decided I designed the user journey. With some inspiration from some our direct and indirect competitors I sketched out a few ideas and shared them around for feedback. I then proceeded to create a prototype to make sure it was techinically feasible and to test among our users.
The usability tests were a success. Stakeholders were pleased with the design and direction for our MVP.
Product Manager Janice Aldinger
Product Owner Sharon Anderson
Product Delivery Manager Payroll Sam Barber
Web Products Team Lead Mark Foster
Product Marketing, Learning, and Implementations Teams