SAGE ESS TIMESHEETS

Overview

Company
The Access Group (formally Sage)

Role
Product Design Lead

Platform
SaaS | Responsive

Date
2021

Product
Sage ESS

Responsibilities

Stakeholder interviews
User contextual interviews
Competitive analysis
Personas
Product strategy
User stories
User story mapping workshop
User journeys
Sitemaps
Wireframes
Visual design
Prototyping
Usability testing

Opportunity

We discovered several shortcomings of our current timesheet solution for Annualised Salary. These were poor UX, slow third-party development, and high risk dependencies with other Sage systems.

To overcome these gaps the business decided that it was better to design and build timesheets in-house on Sage ESS.

Research

I conducted stakeholder and user contextual interviews to understand the pain points of our current solution. From my findings I constructed a couple of personas.

I then facilitated a user story mapping workshop to strategise our development and come up with our MVP. A competitive analysis was then done to see how others had solved the problem.

Personas

User Story Map

Research board

Design

With our MVP decided I designed the user journey. With some inspiration from some our direct and indirect competitors I sketched out a few ideas and shared them around for feedback. I then proceeded to create a prototype to make sure it was techinically feasible and to test among our users.